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Changelog

What's new in OmniCrab.

Mobile dashboard, password reset, and platform hardening

  • The dashboard is now fully usable on phone and tablet, with a proper collapsible navigation menu.
  • Added self-service password reset — no more getting locked out.
  • You can now export a full copy of your workspace data, or permanently delete your account, from Settings at any time.
  • Outbound webhooks now show real delivery status in your dashboard — see at a glance whether your integration is actually receiving events.
  • Dashboard trend indicators (conversations, resolution rate, response time) now reflect your real week-over-week performance.
  • Every email we send — confirmations, verification codes, quota alerts, weekly summaries — now arrives properly formatted instead of as plain text.
  • Meaningful performance and reliability improvements across message handling, analytics, and scheduled jobs, plus tightened webhook verification and rate limiting platform-wide.
  • Slack is officially out of "coming soon" — connect it from the Integrations tab like any other channel.
  • Refreshed the Features, About, and FAQ pages to reflect everything the platform can actually do today, including custom team roles, AI-assisted agent tools, and our developer API.

Bot activity logs, Discord, and richer analytics

  • Every bot now has a full activity log — every create, edit, publish, integration change, and knowledge base update, with who did it and when, searchable and exportable to CSV.
  • Deploy your bot in Discord via a slash command, connected straight from the Channels tab.
  • Billing now supports a saved billing address and generates a sequential invoice number for every successful payment.
  • Analytics gained real average session duration, engagement (messages per conversation), and returning-customer rate, plus period-over-period trend comparisons on the dashboard.

Subscription billing and a refreshed landing experience

  • Subscription billing integrated with PayU — cards, UPI, and net banking, checkout without leaving the app.
  • Refreshed landing page and improved SEO metadata across the marketing site.

Redesigned navigation, analytics dashboard, and Telegram

  • New analytics dashboard: conversations, channel breakdown, and bot performance in one place.
  • Redesigned sidebar and header — pages navigate without a full UI reload.
  • Connect a bot to Telegram from the Channels tab.
  • Added team member invites.

Knowledge base, bring-your-own AI key, and the chat widget

  • Bring your own API key for OpenAI, Anthropic (Claude), or Google Gemini.
  • Upload documents to a bot's knowledge base so answers stay grounded in your own content.
  • Embed the chat widget on any website with a single script tag.

Ready when Maya is

Put an agent on the midnight shift

Create your AI support agent, teach it your docs, and deploy across channels. No credit card required — your team stays for the hard conversations.

Developer configuring an AI support agent

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