Can it access real account data?

Yes, when connected to your systems — it looks up real application or account status rather than giving generic answers.

How does it handle sensitive requests like fraud reports?

Sensitive keywords and flows trigger immediate escalation to a human agent, with the full conversation handed off for context.

Answer account, application, and product questions instantly, and route anything sensitive — fraud, disputes, compliance — straight to a human.

Handle the high-volume, low-risk questions instantly, and make sure anything sensitive lands with a human immediately.

Resolve balance, application status, and product questions without a call queue.

Fraud alerts, disputes, and anything sensitive route straight to a human agent with full context.

Every conversation is logged, exportable, and backed by a permission-controlled team setup.

Can it access real account data?: Yes, when connected to your systems — it looks up real application or account status rather than giving generic answers.
How does it handle sensitive requests like fraud reports?: Sensitive keywords and flows trigger immediate escalation to a human agent, with the full conversation handed off for context.